Privacy Policy
Introduction
This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you use our time zone conversion platform, Timeverter. We are committed to transparency in our data practices and providing you with meaningful control over your personal information.
Our Privacy Commitment
We believe privacy is a fundamental right. This policy explains our practices in clear, understandable language and gives you control over your personal information. We collect only what we need to provide excellent service and never sell your personal data to third parties.
Scope of This Policy
This Privacy Policy applies to all users of our website, mobile applications, API services, and any related features or tools we provide (collectively, our "Service").
Information We Collect
Account Registration
When you create an account, we collect:
- Email address (required for account creation and communications)
- Password (encrypted and securely stored)
- Display name or username (optional)
- Primary time zone preference
- Country or region for localized features
Communication Preferences
We collect your choices regarding:
- Email notifications and frequency settings
- In-app notification preferences
- Marketing communication opt-in/opt-out status
- Language and localization preferences
- Customer support communication history
Time Zone Preferences and Settings
- Your selected home time zone and location
- Frequently accessed cities and time zones
Platform Usage Data
- Features you use and their frequency
- Time zone conversions you perform
- Performance metrics and error reports
Search and Query Information
- Cities and locations you search for
- Time zone conversion queries and patterns
Settings and Preferences
- Settings and preferences for alarm management
How We Use Your Information
Core Service Delivery
- Provide accurate time zone conversions
- Display personalized world clocks
- Manage account security and authentication
- Deliver alarms and notifications
- Synchronize settings across devices
Service Improvement
- Analyze usage patterns for improvements
- Optimize performance and fix issues
- Develop new features based on user needs
- Ensure compatibility across devices
- Maintain service reliability
Information Sharing and Disclosure
No Sale of Personal Information
Our Commitment: We do not sell, rent, lease, or trade your personal information to third parties for monetary or other valuable consideration.
Service Providers and Business Partners
We share information with trusted service providers who help us operate our platform:
- Cloud Hosting Providers: Store and process your data in secure data centers
- Database Services: Manage data storage, backup, and recovery systems
- Email Service Providers: Deliver notifications and communications
- Content Delivery Networks: Optimize performance globally
Legal Disclosures
We may disclose personal information when required by law:
- Valid subpoenas, court orders, or other legal process
- Government requests for national security or law enforcement
- Emergency situations involving imminent threats to health or safety
- Protection of our rights, property, or safety, and that of our users
Your Privacy Rights and Controls
You have comprehensive control over your personal information. Depending on your location, you may have additional rights under GDPR (EU), CCPA (California), PIPEDA (Canada), or other privacy laws.
Access Rights
View and download your personal information
Correction Rights
Update and correct your information
Deletion Rights
Request deletion of your personal data
Data Retention and Deletion
Our Data Retention Approach
We retain your personal information only as long as necessary to provide our services and meet legal obligations. Active account data (including your profile, time zone preferences, and alarms) is maintained while your account remains open.
Account Deletion
When you delete your account, we immediately suspend access and begin permanent data removal. We provide email confirmations throughout the process.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for login, security, and basic functionality
Functional Cookies
Save your preferences and settings
Analytics Cookies
Help us improve our service (optional)
You can control cookies through your browser settings or our privacy dashboard, including opting out of non-essential tracking and analytics.
Privacy Policy Updates
Review Schedule
We review and update this Privacy Policy regularly to reflect service changes, legal requirements, and best practices.
Advance Notice for Material Changes:
- Email Notification: Direct communication to all registered users
- Summary of Changes: Plain language explanation of what's different and why
Contact Information
Need Help or Have Questions?
For assistance with privacy matters, please contact us:
Email: support@timeverter.com
Support Hours: 24/7
Our Ongoing Commitment
This Privacy Policy represents our commitment to protecting your personal information while providing excellent time zone conversion services. We believe privacy is not just a legal requirement but a fundamental aspect of building trust with our users.
Continuous Improvement
We regularly review and improve our privacy practices based on:
- User Feedback: Your suggestions and concerns drive policy improvements
- Legal Developments: Staying current with evolving privacy laws
- Technology Advances: Implementing new privacy-enhancing technologies
- Industry Best Practices: Following guidance from privacy professionals
Your Role in Privacy Protection
While we implement comprehensive privacy protections, your privacy also depends on using strong passwords, keeping devices secure, regularly reviewing privacy settings, and staying aware of what information you share.
Effective Date: This Privacy Policy is effective as of September 25, 2025 and applies to all users of our time zone conversion platform and services.
This Privacy Policy is a living document that evolves with our services and your needs. We encourage you to review it periodically and contact us with any questions or feedback.