Terms and Conditions
1. Introduction and Acceptance
Welcome to our time zone conversion platform, Timeverter. These Terms and Conditions ("Terms") govern your access to and use of our website, mobile applications, and services (collectively, the "Service").
2. About Our Service
Our platform provides personalized time zone conversion tools and features to help you manage time across different regions worldwide.
Features
With a registered account, you can:
- Real-time time zone conversions between any global locations
- Alarm and reminder systems with time zone awareness
- Calendar integration and scheduling assistance
- Import/export functionality for your time-related data
- Meeting planner tools for cross-timezone coordination
- Save preferred countries and time zones for quick access
- Set up personalized alarms with automatic time zone adjustments
- Receive notifications via email, browser alerts, or mobile push
3. User Registration and Account Management
To access personalized features, you must register by providing:
- A valid email address for account verification and communications
- A secure password meeting our security requirements
- Basic profile information including your primary time zone
- Acceptance of these Terms and our Privacy Policy
You are responsible for:
- Providing accurate and current information during registration
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Immediately notifying us of any unauthorized account access
- Using strong passwords and enabling two-factor authentication when available
- Email verification is required to activate certain features
- We recommend enabling two-factor authentication for enhanced security
- Premium features may require additional identity verification
- We reserve the right to verify account information and may suspend accounts pending verification
4. Acceptable Use Guidelines
Permitted Activities
You may use our platform to:
- Convert time zones for personal, educational, or business purposes
- Set alarms and reminders for legitimate scheduling needs
- Import your own data from compatible applications
- Share time zone information through our sharing features
- Access our API endpoints for personal or commercial integration
Prohibited Activities
You must not:
- Use our service for illegal or unauthorized purposes
- Attempt unauthorized access to other users' accounts
- Upload malicious code, viruses, or harmful content
- Spam other users through our communication features
- Use automated tools to scrape data beyond normal usage
- Reverse engineer our algorithms or technology
Content Guidelines
When using features that allow user-generated content:
- Keep all content appropriate, respectful, and lawful
- Respect intellectual property rights
- Do not share personal information of others without consent
- Avoid harassment, abuse, or discriminatory behavior
- Do not distribute misleading or false information
5. Time Data Accuracy and Disclaimers
Data Sources and Accuracy
We strive to provide accurate time zone information by:
- Using authoritative time zone databases and government sources
- Regularly updating our database with official changes
- Implementing quality control measures for data accuracy
Accuracy Disclaimers
While we make every effort to ensure accuracy:
- Time zone rules can change with little notice from governing authorities
- Historical data may have limitations or inaccuracies
- We are not responsible for decisions made based on our time zone data
- Critical applications should verify time information through multiple sources
- We recommend checking official sources for legally binding time requirements
6. Intellectual Property Rights
Our Intellectual Property
We retain ownership of:
- The platform's software code and algorithms
- User interface designs and layouts
- Proprietary time zone calculation methods
- Trademarks, logos, and branding materials
- Original content and documentation
Your Content and Data
You retain ownership of:
- Personal data and information you provide
- Imported alarm data and calendar information
- Custom settings and personalization choices
- Any content you create using our platform
7. Privacy and Data Protection
Privacy Policy Integration
Our comprehensive Privacy Policy, which is incorporated by reference into these Terms, details:
- What personal information we collect and why
- How we use, store, and protect your data
- Your rights regarding your personal information
- Our data sharing practices and security measures
- International data transfer safeguards and compliance
Data Processing Principles
We process your data according to principles of lawfulness, purpose limitation, data minimization, accuracy, storage limitation, and security with appropriate technical and organizational measures.
8. Service Modifications and Updates
Platform Updates
Regular improvements to functionality, security, and performance
Feature Changes
New features and modifications with advance notice when possible
API Updates
Backward compatibility maintained when feasible with migration assistance
9. Account Termination and Suspension
Voluntary Account Termination
You may delete your account at any time by:
- Using the account deletion option in your settings
- Contacting our support team with a deletion request
- Following the verification process to confirm deletion
Suspension by Us
We may suspend or terminate accounts for:
- Violations of these Terms and Conditions
- Suspected fraudulent or illegal activity
- Abuse of our systems or other users
- Failure to pay subscription fees after grace period
- Security concerns or compromised accounts
10. Limitation of Liability and Disclaimers
Service Disclaimers
Our platform is provided "as is" without warranties of:
- Absolute accuracy of time zone information
- Uninterrupted service availability
- Compatibility with all devices and systems
- Suitability for any specific purpose or use case
Liability Limitations
Our liability is limited to:
- Direct damages only (not indirect, consequential, or punitive damages)
- Issues directly caused by our platform (not third-party integrations)
User Responsibility
You acknowledge responsibility for verifying critical time information, backing up important data, understanding automation limitations, and using the service appropriately.
11. Dispute Resolution and Legal Provisions
Governing Law and Jurisdiction
These Terms are governed by the laws of Canada and applicable provincial laws. Any legal proceedings must be brought in Canadian courts.
Before initiating formal legal proceedings:
- Direct Communication: Contact our support team to discuss and resolve issues informally
- Escalation: Request escalation to management for complex or unresolved matters
- Mediation: Participate in good-faith mediation through a neutral third-party service
- Arbitration: Binding arbitration for unresolved disputes
For disputes that cannot be resolved through informal processes:
- Claims resolved through individual binding arbitration
- Conducted under Commercial Arbitration Rules of the Canadian Arbitration Association
- Proceedings in Canada or via remote/online methods
- Arbitrator's decision is final and enforceable
- Class actions and representative actions are prohibited
Exceptions to Arbitration:
- Claims in small claims court within jurisdictional limits
- Injunctive relief to protect intellectual property
- Enforcement of Terms or Privacy Policy
- Emergency security measures or account suspension issues
12. Contact Information
Customer Support
For assistance with our Service, technical issues, or account questions:
Email: support@timeverter.com
Support Hours: 24/7
13. Changes to These Terms
Terms Updates
We may update these Terms and Conditions periodically to reflect:
- Changes in our services or features
- Legal or regulatory requirements
- Industry best practices
- User feedback and needs
Notification of Changes:
- Email Communication: Significant changes communicated via email
- Website Posting: Updated terms posted on our website
- Continued Use: Using service after changes constitutes acceptance
- Account Termination: You may terminate if you disagree with changes
Thank You
Thank you for choosing Timeverter, our time zone conversion platform. We're committed to providing reliable, accurate, and useful tools for managing time across global time zones.
Effective Date: These Terms and Conditions are effective as of September 25, 2025 and apply to all users of our time zone conversion platform and services.